James Huang
huangqiaoquan@supernote.com
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Last Month
Salespeople
Published March 10th, 2023 by James Huang
Never underestimate the power of taking good sales notes. Learn how Supernote can help tap into the potential of your salespeople to close more deals. Take better sales notes Categorize your leads, prospects and customers and build a dedicated notebook for each of them. Mark leads and prospects with stars to indicate the likelihood of turning them i
Word Documents
Published February 28th, 2023 by James Huang
You can create, view and edit Word documents on Supernote. In this article, you'll learn how to make the best use of Word documents. Create a Word document Tap Files in the sidebar menu. Select a folder where you want to create a Word document. In the top right corner of the screen, tap . Handwriting mode Enter handwriting mode Open a Word documen
Take Notes in Landscape Mode on Supernote Nomad
Published November 28th, 2023 by James Huang
There are times when you might need to switch to landscape mode for note-taking to fit more content or improve the visibility of certain elements like graphs and tables in your notes. By utilizing landscape mode, you can expand the available space and create a more comprehensive and visually appealing representation of your notes. In this article, w
Introducing Atelier, the Drawing App
Published October 17th, 2023 by James Huang
A fan of drawing and sketching? It brings us a great joy to finally unveil the new drawing app that we have poured our hearts and souls into creating over the course of many months . Atelier is what it's called. It has been meticulously designed to ensure that drawing and sketching on Supernote feels natural and enjoyable, something that you will
Supernote Mail
Published January 28th, 2023 by James Huang
The Supernote Mail app allows you to read and write emails from your existing email accounts. It supports up to 3 IMAP email accounts from various email service providers, such as Gmail, Microsoft Exchange and Outlook/Hotmail. How to sign in to your email account? The sign-in steps may vary depending on the type of email you use. If you use a Mic
Set Screen Lock and Password-Protect Your Files
Published March 15th, 2023 by James Huang
You can set up a screen lock to offer your device an extra layer of security and create passwords for your important files to protect your privacy. How to set screen lock? Swipe down from the top of the screen and tap the Settings icon in the top menu bar. Tap Security & Privacy. Toggle on Screen Lock Password. Follow the on-screen instruction
What to Do When My Device Is Frozen or Won't Turn On?
Published March 13th, 2023 by James Huang
If your device is frozen or becomes unresponsive to touches, please try these steps: Do a forced reboot by holding down the power button for about 8 seconds. Release it and press the power button again for about 8 seconds until the Supernote logo appears. Alternatively, you can try putting a pin in the reset hole next to the power button and press
Inserting Links to Notebooks
Published August 26th, 2023 by James Huang
Build relationships between ideas and concepts in your notebooks by inserting links. This feature allows you to better organize your notes to maximum efficiency and productivity. Insert links using the lasso tool Open a notebook. Circle handwritten text with the lasso tool. Tap the “Link” icon in the pop-up menu. Select a link style from the thr
Add, Insert, Copy and Delete Note Pages
Published February 23rd, 2023 by James Huang
The ability to add, insert, copy and delete note pages plays a vital role in creating a smooth and inspiration-filled note-taking experience. It helps boost your productivity and streamline your workflow. Add a note page Using the page number bar Open a notebook. Tap the Next Page arrow icon to add a new page. Using the page turning gestures Open a
How to Move Files and Note Pages
Published February 23rd, 2023 by James Huang
You can move notebooks, ebooks, EPUB/PDF documents to folders and keep files on your Supernote organized. You can also move pages within the same notebook and between notebooks. Move a file To an existing folder Tap Files in the sidebar menu. Open a folder. Long press the file you want to move. Tap Move on the top function bar. Select an existing
Using Headings, Keywords and Stars in Notebooks
Published February 1st, 2023 by James Huang
Apart from the ability to take notes, Supernote offers useful features, such as Headings, Keywords and Stars, to allow you to organize notes in a more effective way. Create headings Open a notebook. Tap the lasso icon on the toolbar with your pen. Draw a circle around the handwriting you want to set as a heading. Tap the H icon in the rectangle
Transfer Files
Published February 28th, 2023 by James Huang
In this article, you'll learn how to quickly transfer files from your Supernote to other devices, such as iPhone, Andriod, PC and Mac, so that you can keep a backup of your important data. Transfer files using the cloud services Supernote Cloud Swipe down from the top of the screen to display the top menu bar. Tap the Settings icon. Tap Sync. Selec
Changelog for the Beta Versions of A5 X and A6 X
Published April 25th, 2023 by James Huang
Chauvet 2.14.29_beta April 24th, 2024 Added [To-Do] Added the To-Do app. Supports converting handwritten notes selected by lasso in the Note app into To-Do tasks. Supports syncing To-Do items across multiple terminals. Supports choosing whether to sync To-Do items. (To configure this setting, go to Settings > My Account > Data Sync.) [Settings
Keyboard
Published April 11th, 2023 by James Huang
Newly added keyboards The following virtual keyboards are now available on Supernote: German (Germany) German (Austria) German (Belgium) German (Luxembourg) German (Switzerland) French (France) French (Canada) Starting with Chauvet 2.10.25, we have now added support for the following virtual keyboards: Hebrew Arabic (Saudi Arabia) Arabic (Egypt）
What to Do If My Device Responds to Stylus Touch But Not Finger Touch?
Published June 12th, 2023 by James Huang
Although there are numerous benefits (greater precision, weather resistant and more sanitary) to using a stylus to interact with the Supernote device, using a finger is another important input method that cannot be overlooked. Both input methods are useful and should be used in the right situations for the best user experience. If your device isn't
Writers & Authors
Published March 9th, 2023 by James Huang
There is never a dull moment when you write on Supernote. Let your imagination run wild and tap into your creative flow to get your writings done in a distraction-free environment. Stay focused It's just you and your Supernote. No distractions from entertainment apps. Lose yourself in the process of writing. When you finish a page of writing, conve
How to Clean Your Supernote Screen?
Published March 17th, 2023 by James Huang
To clean the display, use a non-alcohol based cleaner like a LCD cleaner. Be sure to remove all dust, static, and sweat. For the pen nib, use a soft fabric to clean it gently. Recommended cleaners: iKlear Spray Bottle 3M Screen Cleaner (Alcohol-free version) Note: Do not spray too much or wipe too hard. It's recommended that you read the specific cl
How to Safely Make a DIY Supernote Pen
Published April 12th, 2023 by James Huang
If you are a huge fan of DIY, you've come to the right place to learn how to properly make a custom Supernote pen. You can use the refill of a HoM Gen 1 or buy one for DIY. Don't take the refill out of a Standard Pen because it is easy to accidentally touch the coil and cause it to deform. Due to the size differences, not every pen body is fit for D
The To-Do App
Published May 22nd, 2024 by James Huang
Supernote is all about boosting your productivity. To help you do just that, we are introducing a new app: To-Do. It allows you to effortlessly track and manage your tasks. In this article, we will delve into how to maximize the To-Do app's potential. Create a To-Do list Slide down on the right sidebar (assuming you are in the right-handed mode) to
How Much Do I Need to Pay for Shipping and Import Taxes/Duties?
Published April 12th, 2023 by James Huang
In most cases, we use DHL Express to ship orders to customers around the globe. Package weight and delivery location are the two factors that determine how much you pay for shipping. As for import duties/taxes, they are charged in accordance with regulations your local customs authority imposes. If you have not made your order and want to find out t
Using Contents, Bookmarks and Annotations in Documents
Published February 21st, 2023 by James Huang
As an elegant digital note-taking tablet, Supernote offers a distraction-free and immersive reading experience by allowing users to read EPUB/PDF books or documents effectively with the help of contents, bookmarks and annotations. Contents Contents, also known as table of contents, provide an overview of the document divided in chapters, as well
Utilize OneDrive: Your New Cloud Sync Option for File Backup
Published January 4th, 2024 by James Huang
In the age of digitalization, having a reliable cloud storage solution is essential for seamless file management and accessibility. While Supernote Cloud, Dropbox and Google Drive have long been popular choices, we are excited to introduce you to another robust sync option: OneDrive. In this article, we will guide you through the process of how to u
Understanding DMS
Published April 13th, 2023 by James Huang
What is DMS? DMS stands for Device Management Server. It is used to register the devices sold and ensure they comply with laws. When will DMS be used? Before users perform an online system update or file synchronization, they will first connect their devices to the DMS to ensure they comply with laws. Will DMS invade user privacy? DMS is only u
Changelog for A5 X and A6 X
Published April 25th, 2023 by James Huang
Chauvet 2.18.29 November 15th, 2024 Adjusted [System] After pressing and holding the power button for less than 5 seconds, you can now select "Restart" or "Power Off". [Settings] Restored the stylus Non-Contact Writing setting option. [Mail] Updated the login process for Microsoft Exchange and Outlook/Hotmail/Live mail. [Note] Aligned the marker str
Reorder and Remove Items in Quick Access
Published August 29th, 2023 by James Huang
With the release of Chauvet 2.10.25, you can now easily reorder and remove items right from the Quick Access section in the sidebar menu. Reorder Quick Access items When you have added multiple items (specific pages, notes/documents or folders) to Quick Access, you can rearrange their order by doing the following: Long press a Quick Access item. T
Changelog for Nomad
Published December 17th, 2023 by James Huang
Chauvet 3.20.29 November 15th, 2024 Adjusted [System] After pressing and holding the power button for less than 5 seconds, you can now select "Restart" or "Power Off". [Settings] Restored the stylus Non-Contact Writing setting option. [Mail] Updated the login process for Microsoft Exchange and Outlook/Hotmail/Live mail. [Note] Aligned the marker str
EPUB and PDF Documents
Published March 1st, 2023 by James Huang
As EPUB and PDF are two of the popular document formats, we think it's fitting that we walk you through how to effectively use EPUB and PDF documents on Supernote. Import EPUB and PDF documents Method 1: using USB Connect Supernote to your computer using a USB Type-C cable. Navigate to the Supernote device under Devices and Drives in “This PC” fol
Introducing Supernote Linking: Seamlessly Connect, Transfer, and Share
Published January 30th, 2024 by James Huang
In today's interconnected world, the ability to seamlessly transfer files and share functionalities across devices has become increasingly essential. Recognizing this need, we are thrilled to announce the release of Supernote Linking, a groundbreaking feature that enhances the capabilities of Supernote. This new feature aims to redefine the way you
How to Maintain the Top Layer Leather Folio
Published April 12th, 2023 by James Huang
The top layer of leather refers to the first layer of cowhide. The cortex of the top layer is the most flexible and smooth, which needs special maintenance and caring for. Please avoid scratching with hard objects. Although the top layer of cowhide has some toughness and wear resistance, it is still very fragile compared with hard metal, keys, sharp
How to Create a Custom Note Template Using Images?
Published March 13th, 2023 by James Huang
Use your own custom note templates to save time, increase consistency and boost productivity. In this article, you'll learn the requirements and methods needed to create them. Custom template requirements Format: PNG, JPG, JPEG and WEBP Size: 1404 px * 1872 px (Recommended, not mandatory) File name: special characters, such as \ / : * ? " < >
Layers and Templates
Published January 18th, 2023 by James Huang
About Layers Layers are mostly used for drawing. Apart from the Background Layer and the Main Layer, you can add three additional layers to meet your creative needs. The Main Layer is mainly used for handwriting. It’s the only layer where you can set titles and keywords for notes, create links and calendar events. 1. Add or delete layers Tap the pl
Rotate the Screen on your Supernote Nomad
Published November 28th, 2023 by James Huang
The screen on your Supernote Nomad can rotate so that you can view your notes and documents in portrait or landscape mode. In this article, you'll learn to rotate the screen on your Nomad. How to rotate the screen on your Supernote Nomad Swipe down from the top of the screen to open the top menu bar. Make sure the rotation feature is enabled. (
Download Firmware and Update System
Published April 25th, 2023 by James Huang
We recommend that you update the system directly on your Supernote device: Swipe down from the top of the screen to bring up the top status bar, tap "Settings". Go to [Wi-Fi] and connect to Wi-Fi. Go to [System] and tap "Check" for system updates. If you cannot update on your Supernote, please download the firmware for your device and update it manu
Use PDFs as Templates
Published April 7th, 2023 by James Huang
There are numerous benefits of using templates to take notes, as templates can help save time, increase consistency, reduce mistakes and improve quality of your content. No matter what your occupation is, you will find the ability to use PDFs as templates useful and powerful. There are two ways you can use PDFs as templates. Putting the PDFs you wa
Supernote Partner App for Mobile
Published January 30th, 2023 by James Huang
Supernote Partner is a companion application for Supernote devices. In this article, you'll learn information on how to use it efficiently to streamline your workflow. Get the Supernote Partner Mobile App Note: We've upgraded our cloud infrastructure to enhance your experience. To continue using Supernote Cloud and Partner apps, please update your
Handwriting Recognition
Published January 18th, 2023 by James Huang
Supernote's handwriting recognition feature is an efficiency and productivity booster. It lets you focus on writing your thoughts without the need to worry about retyping them for reviewing or sharing later. Handwriting recognition in notes With the release of Chauvet 2.7.21, we've added the ability to convert handwriting to text in notes. To effect
What Countries and Regions Do You Deliver to?
Published March 16th, 2023 by James Huang
We work with DHL and other carriers to deliver to most countries and regions around the world. Countries or regions available for delivery will be listed in the drop-down menu on the checkout page of the Supernote website. The list may be subject to change due to specific reasons, such as pandemic or other force majeure conditions.
Shipping & Delivery
Published April 12th, 2023 by James Huang
Supernote uses the most reliable and efficient carriers in the business to ship orders to our customers around the world. It's our goal to provide a hassle-free shipping experience. Shipping time We work hard to process new orders as soon as they come through. Given our current situation, we aim to ship them out within 3 business days. In the event
How to Seamlessly Sync Files between Two Devices
Published August 21st, 2023 by James Huang
Syncing files between two devices is essential for seamless productivity and efficiency. In this article, we'll guide you through the process of syncing files and provide tips to avoid conflicts. By following these steps, you'll be able to keep your files up to date across your devices. Before You Start Syncing To ensure a smooth syncing experience,
Students & Teachers
Published March 8th, 2023 by James Huang
Learn and perform better with Supernote's powerful note-taking and reading capabilities. Take notes faster and smarter Create a notebook for each subject you take in school and name it appropriately. To organize the multiple chapters neatly, take advantage of the title feature and assign each chapter an easily identifiable and relevant title. The t
Create Your Supernote Account
Published January 17th, 2023 by James Huang
Creating an account for your device is beneficial in terms of accessing all the wonderful features Supernote has to offer. It's highly recommended that you create one for your own benefits. Follow these steps to create your Supernote account: Swipe down from the top of the screen to open the top menu bar and tap the Settings icon . Tap My Account.
How Do I Join the ETP (Early Testers Program)?
Published April 12th, 2023 by James Huang
YOUR PARTICIPATION MATTERS! If you are interested in getting an early experience of new features and helping to test and report bugs or any issues you might face, you can apply to join the ETP. Your feedback will deeply influence the design and development of future features. How to apply For Nomad, A5 X and A6 X users, please go to Settings > Fe
Landscape Mode on Supernote A5 X and A6 X
Published December 14th, 2023 by James Huang
Unlock the full potential of Supernote A5 X and A6 X by utilizing landscape mode for note-taking and ebook reading. Experience the joy of improved readability, efficient screen space utilization, enhanced note-taking capabilities, and better visualization of visual content. These advantages combine to create an immersive and highly productive readin
How to Safely Apply the FeelWrite 2 Film to Supernote
Published November 13th, 2023 by James Huang
We are thrilled to witness the overwhelming demand for the FeelWrite 2 films, which can be attributed to the enhanced paper-like writing experience they provide. If you wish to upgrade your existing FeelWrite 1 film to the FeelWrite 2 film, which we have made available for purchase, please make sure to follow the film application instructions provi
Business & Management
Published March 7th, 2023 by James Huang
For business managers, information management is always a priority that cannot be taken lightly. Stay in control of your business information flow from start to finish with Supernote's powerful note-taking capabilities. Streamline your workflow Before a meeting Create a clear and descriptive title for each important meeting you attend, so that your
Add Folders to Quick Access
Published April 14th, 2023 by James Huang
With the release of Chauvet 2.9.24 , you can now add folders to Quick Access. Tap Files in the sidebar menu. Long press the folder/subfolder you want to add to Quick Access. Tap the right arrow on the top function bar to find Add and tap on it. To remove folders from Quick Access, follow the steps below: Navigate to the folder/subfolder you want to
Supernote Calendar
Published January 29th, 2023 by James Huang
Designed with productivity in mind, Supernote offers the calendar feature to help you keep track of your important deadlines, appointments and projects. Use it to manage your schedule and remind you of significant dates, tasks and goals in your work/study and life. Add Google Calendar Tap Calendar in the sidebar menu. In the top left corner, tap
IT & Engineering
Published March 8th, 2023 by James Huang
People, who work in the IT and engineering industry, are those who are at the forefront of digital transformation. It's more important than ever for them to be able to take digital notes and capture ideas effortlessly. Learn how you can use Supernote to your advantage. Visualize your ideas During technical meetings with co-workers, handwrite pseudo
Digest
Published January 18th, 2023 by James Huang
What is Digest? In a nutshell, digests are highlighted information you extract from PDF or EPUB by way of drawing square brackets around what resonates with you. How to create a digest? Open a PDF/EPUB document. Draw “[” and “]” both in one stroke at the beginning and end of your favorite sentences respectively. Once a digest is successfully crea
Browse & Access
Published April 7th, 2023 by James Huang
There are multiple methods available for file transfer, including USB, cloud services, and email. To provide an additional option, we are introducing a new feature called Browse & Access. This feature enables you to effortlessly download and upload files by simply opening a URL in the browser of your receiving device, such as your phone, compute
Changelog for the Beta Versions of Nomad
Published April 30th, 2024 by James Huang
Chauvet 3.16.29_beta April 24th, 2024 Added [To-Do] Added the To-Do app. Supports converting handwritten notes selected by lasso in the Note app into To-Do tasks. Supports syncing To-Do items across multiple terminals. Supports choosing whether to sync To-Do items. (To configure this setting, go to Settings > My Account > Data Sync.) [Setting
Supernote Cloud Auto Sync
Published December 14th, 2023 by James Huang
Supernote Cloud Auto Sync is a powerful feature that keeps your files consistent across devices, up to date and readily available when you need them. Learn how to harness the full potential of Supernote Cloud Auto Sync and unlock a seamless file management experience. Swipe down from the top of the screen and tap Settings in the top menu bar. Tap D
Helpjuice test - PLEASE IGNORE
Published April 14th, 2023 by James Huang
This is just a test This is some bolded text
Global Search Based on Categorization
Published August 25th, 2023 by James Huang
The ability to search by category has made global search on Supernote simpler and more efficient. Let's see how you can utilize this feature for better and faster results. Search by Handwriting You can now search for handwritten text in real-time recognition notes. To perform a global search for handwritten text, do the following: Swipe down from th
Two Sidebars on Supernote A6 X2 Nomad
Published November 29th, 2023 by James Huang
Supernote A6 X2 Nomad offers an impressive feature: two sidebars that empower you to customize your note-taking interface according to your personal preferences. When you have two sidebars at your disposal, you have the flexibility to personalize your note-taking experience based on your hand dominance, ultimately streamlining your workflow and boo
Customize and Use the Eraser & Lasso Gesture
Published November 29th, 2023 by James Huang
The eraser & lasso gesture, unlike its predecessor known as the eraser gesture, provides you with enhanced flexibility. With this gesture, you have the option to activate the eraser or lasso by performing the gesture either on a sidebar or directly on the screen. This increased flexibility empowers you to tailor your experience to your preferen
Changelog for the Beta Versions of A5 and A6 Agile
Published April 25th, 2023 by James Huang
SN100.B000.416_beta/SN078.B001.416_beta April 30, 2021 Added Gesture Eraser feature (switch to area eraser by pressing screen with two fingers simultaneously). Support additional Comic book archive (.cbz), FictionBook2 (.fb2), and OpenXPS (.xps) formats. *Due to the difference display panel batches, for devices with the last three digits of the seri
How to Customize Screensaver?
Published March 13th, 2023 by James Huang
If you want to change the default screensaver, follow the steps below: Swipe down from the top of the screen and tap the Settings icon. Tap Display & Input. Tap Screensaver. Tap More. Browse through files to select a new image you want to use as the new screensaver. Tap the image to preview it. In preview mode, pinch to zoom in and out of
Student Discount
Published March 16th, 2023 by James Huang
What is the student discount? University/college students can save 20 USD on Supernote devices by verifying their status here. How does the student discount work? We partner with a third party, Full Fat Commerce, to verify your eligibility. Just click "Get Discount" and follow the prompts to verify your status to receive a one-time discount code (va
Introduction to the Toolbar
Published January 18th, 2023 by James Huang
Learn what each icon on the toolbar represents and how to make the best use of them. Icon Name Description Back to Files Tap to go back to Files screen. Navigation Window In notes, the Navigation Window consists of titles, keywords and stars. In documents, it comprises contents, keywords, bookmarks and annotations and highlights. (Highlights are
Why Does My Note File Grow So Large?
Published April 12th, 2023 by James Huang
If you are a heavy note-taker, you might run into a message that says your note file is about to reach the 2GB size limit. In this article, you'll learn information on why this happens and what you can do to keep your note files from growing large fast. Imagine writing on a certain page (e.g. Page 4) of your notebook before saving it. The next time
When Do My Notes Get Automatically Synced to Supernote Cloud?
Published December 11th, 2023 by James Huang
To automatically sync your notes to Supernote Cloud, please ensure that you are logged in to your Supernote account and have enabled Auto Sync in your settings. Additionally, make sure that you have chosen Supernote Cloud as the storage service to sync with. Once these prerequisites are met, your notes will be automatically synced to Supernote Clou
Supernote Cloud
Published March 15th, 2023 by James Huang
Supernote Cloud is Supernote's data storage platform that backs up your important files for extra peace of mind and frees up space for more note-taking and reading on your Supernote device. Register a Supernote Cloud account Visit the following URL: https://cloud.supernote.com . Click Register account. Enter your mobile phone number or email addre
Using the New Sidebar
Published January 18th, 2023 by James Huang
In this article you'll learn how to use the new sidebar to boost productivity and streamline your workflow. With the software update release of Chauvet 2.6.19, we've made a few changes to the sidebar according to user feedback. Quickly creating a new note Slide down from the right sidebar to open the sidebar menu. In the top right corner, tap New
What Can I Do When My Pen Starts Ghost Writing?
Published May 4th, 2023 by James Huang
Ghost writing occurs when your pen starts writing without touching the screen. It's not something to be taken lightly and we are here to provide tips/methods to help you resolve the issue. Update on June 25th, 2024 We've added a new setting option on the device that allows you to adjust values to resolve the ghost writing issue. To access this feat
Favorites and Quick Access
Published February 22nd, 2023 by James Huang
Favorites and Quick Access are alike in that they both provide immediate access to your frequently used files. Manipulate these features to improve navigation and workflow. Favorites Tap Files in the sidebar menu. Open a folder that contains the file you wish to add to Favorites. Tap the star icon to the right of the file to add it to Favorites. T
Highlight Text in PDFs
Published August 24th, 2023 by James Huang
Needless to say, the ability to highlight text in PDFs has become a must for any modern workflow. It presents multiple benefits, including improved visibility, drawing attention to key points and the ease of referencing them at a later time. Supernote is all about maximizing your reading productivity and that's why we lose no time in adding this new
What Are the Differences between Pens?
Published May 5th, 2023 by James Huang
You like the idea of paperless notes and sketches and need to select a suitable pen to bring it to life. In this article, we'll delve into the differences between our pens, so that you can make an informed purchase decision and choose the right pen for your specific needs. Model Specs Advanced Features Folio Compatibility Standard Pen Size: 147 mm
I Need to Change My Order
Published April 12th, 2023 by James Huang
As a customer-centric company, we care deeply about your satisfaction and always do everything we can to ensure you have the best shopping experiece with us. Generally speaking, the following types of change requests can be accommodated if you reach out to us within 24 hours of placing the order: Shipping details change (For example, you want to cha
Maximize Your Battery Life
Published March 17th, 2023 by James Huang
Although one of the features that the E-Ink technology offers is low power consumption, you can still optimize your settings to maximize your battery life. Auto Sleep Swipe down from the top of the screen and tap the Settings icon in the top menu bar. Tap Battery. Tap Auto Sleep. Select how long you want the device to wait before going to sleep a
How to Import Custom Fonts to EPUB Ebooks?
Published April 12th, 2023 by James Huang
To import custom fonts to your EPUB books, follow the steps outlined below: Connect your Supernote to a computer via USB. Create a subfolder named Fonts in the Document folder. Drag your custom font file on your computer and drop it into this subfolder. Open an EPUB book on your Supernote. Tap the three-dot More menu (when the toolbar is docked a
Health Care Providers
Published March 10th, 2023 by James Huang
Living at a time where digital data strategies are implemented, health care providers can really use Supernote, an elegant and powerful digital notebook, to transform the way they collect, use and preserve data. Keep clear and accurate medical records Import your medical record form as a template to Supernote and have your patients fill out their in
USB OTG
Published March 16th, 2023 by James Huang
Supernote devices support USB OTG (On-The-Go) , a specification that allows you to connect USB flash drives and keyboards to them. How to use USB flash drives Plug a USB flash drive into your Supernote device. Swipe down from the top of the screen and check for the icon, which represents your USB flash drive. Navigate to Files and find the newl
How to Unbox Supernote
Published April 12th, 2023 by James Huang
You've finally received your Supernote. It's time to open the package and start using it. Take a look at the unboxing video and
LAMY Side Button
Published March 17th, 2023 by James Huang
Turn the side button of the LAMY Al-Star EMR pen into an eraser or a lasso and write notes efficiently without losing your train of thought. How to use the LAMY side button ? Go to Settings > Display & Input > Stylus Settings > LAMY Side Button. Select Region eraser or Lasso. Open a standard note or a real-time recognition note or do
How to Clear Afterimages on the Screen?
Published March 14th, 2023 by James Huang
When switching from one page to another, you might see afterimages appear on the screen. This is due to the limitations of the current E-Ink technology and hence a normal phenomenon. To refresh the screen and clear afterimages, simply slide up on the right sidebar or the left sidebar (if you own an A6 X2 Nomad).
Safety Information
Published March 16th, 2023 by James Huang
Warning: Failure to follow the following safety instructions could result in damages to your Supernote device or other property. Spend some time reading the safety information below before using it. Supernote pens are only designed for Supernote devices that are equipped with the FeelWrite self-recovery film. Please do not use them on any other dev
New Feedback Page
Published August 31st, 2023 by James Huang
In response to your suggestions, we are introducing a revamped “Feedback” page to make it easier for you to submit your feedback. Notable improvements: The Feedback page now covers the full screen, making it less likely for users, especially left-handed ones, to accidentally trigger unwanted parts on this page while writing their feedback. We move
What Do Supernote Battery Level Indicator Colors Mean?
Published March 17th, 2023 by James Huang
Be mindful of your battery level and charge it as needed, so that you can readily use it when you need it the most. Here is what each color of the battery level indicator means: Green: 100% Yellow: 20-99% Red: 0%-19% To check your specific battery level, swipe down from the top of the screen and and you will see the battery percentage. Alternative
Do I Need to Pay Additional Fees before Delivery?
Published April 12th, 2023 by James Huang
To provide a hassle-free and delightful shopping experience, we now include the shipping cost and import taxes/duties (if applicable) in the product price at the checkout. After you make the full payment for your order on our official website, you will no longer need to pay any additional fees before delivery. In the unlikely event that you are ask
Back Up and Restore Digests
Published May 28th, 2024 by James Huang
In the event of an unavoidable factory reset, you can now safeguard your valuable digests. Learn how to easily back up and restore your digests. Back up digests Swipe down from the top of the screen and tap Settings . Alternatively, you can slide down on the sidebar and tap Settings in the sidebar menu. Tap System . Navigate to Backup and Restore
Gesture Eraser
Published January 18th, 2023 by James Huang
Constantly switching between pen and eraser on the toolbar can be cumbersome and slow down the flow of writing or sketching. This is where the gesture eraser comes in handy. How to use the gesture eraser? When your pen is raised without the tip touching the surface of the screen, press and hold two fingers of your non-dominant hand on the screen to
Changelog for A5 and A6
Published April 25th, 2023 by James Huang
SN100.B000.445/SN078.B001.445 August 13, 2024 We've upgraded our cloud infrastructure to enhance your experience. To continue using Supernote Cloud and Partner apps, please update your device system and Partner apps. SN100.B000.432/SN078.B001.432 August 17, 2021 Added Screencast function (Settings -> Device -> Screencast). Adjusted Modify Drop
Edit Headings and Links
Published August 15th, 2023 by James Huang
The ability to edit content is essential for effective note-taking, as it gives you control over how you organize and structure your notes. In this article, we will explain how to edit headings (originally named titles) and links. Edit headings Once a heading is created, you can re-lasso it to enter the edit mode and perform the following editing a
Copy and Move Page(s) across Notebooks
Published August 23rd, 2023 by James Huang
If you are struggling with disorganized notes that are piling up, it might be time to consider connecting them to achieve better organization. One solution that could work for you is copying and moving page(s) across notebooks, and we recommend giving it a try. Copy page(s) across notebooks Open a notebook. Navigate to the three-dot More menu on th